1. Important Notice
Please read this Refund & Cancellation Policy carefully before making any payment to eCom Texas LLC.
By purchasing any product or service from eCom Texas LLC, you acknowledge that you have read, understood, and accepted this policy.
2. All Payments Are Final
Unless otherwise expressly agreed in writing by eCom Texas LLC or required by applicable law, all payments made to eCom Texas LLC are final and non-refundable.
Once payment has been successfully processed, the client is not automatically entitled to a refund.
This policy applies to payments for services including, but not limited to:
- LLC formation and business setup services
- Business consulting
- Amazon FBA Wholesale mentorship
- 1-on-1 mentorship
- Educational services
- Business research
- Product research
- Brand and supplier research
- Documents and templates
- Digital products or resources
- Account setup assistance
- Registration assistance
- Business support services
- Other services offered by eCom Texas LLC
3. No Refund Due to Change of Mind
A refund will generally not be provided because a client:
- Changes their mind
- No longer wants the service
- Decides not to start the business
- Decides not to continue the business
- Changes their business strategy
- Becomes unavailable
- Does not have sufficient time to use the service
- Does not respond to communications
- Does not attend scheduled mentorship sessions
- Does not complete required tasks
- Does not use purchased resources
4. No Refund Based on Business Results
eCom Texas LLC provides services, education, guidance, and/or mentorship. We do not guarantee any specific business result.
No refund is provided merely because the client:
- Does not make a profit
- Does not generate sales
- Experiences a loss
- Does not achieve a desired ROI
- Cannot find a profitable product
- Cannot obtain a supplier account
- Cannot obtain brand approval
- Cannot obtain Amazon approval
- Cannot obtain ungating
- Experiences competition
- Experiences a decline in product sales
- Experiences changes in Amazon fees or policies
Business results depend on numerous factors outside the company’s control.
5. Amazon Account Issues
Amazon independently controls its Seller Account approval, verification, enforcement, suspension, deactivation, listing restrictions, and other marketplace decisions.
If a client’s Amazon account is suspended, restricted, deactivated, rejected, or otherwise affected, this does not automatically create a right to a refund.
Any assistance relating to an Amazon account will be limited to the scope of the service purchased.
6. Third-Party Services and Payments
eCom Texas LLC may assist clients with information relating to third-party businesses or platforms.
Payments made directly to:
- Amazon
- Banks
- Payment processors
- Brands
- Distributors
- Wholesalers
- Suppliers
- Prep centers
- Freight companies
- Shipping companies
- Software providers
- Hosting providers
- Domain providers
- Other third parties
are not payments to eCom Texas LLC and are therefore subject to the applicable third party’s refund and dispute policies.
eCom Texas LLC is not responsible for refunding money paid directly to a third party.
7. Supplier or Brand Problems
No refund from eCom Texas LLC will be issued solely because a third-party brand, distributor, wholesaler, or supplier:
- Does not respond
- Rejects an application
- Changes its pricing
- Does not accept the client
- Delays an order
- Cancels an order
- Fails to deliver products
- Delivers damaged products
- Delivers incorrect products
- Refuses a refund
- Becomes unavailable
- Engages in fraud or a suspected scam
The client is responsible for conducting appropriate due diligence before making payments or entering into third-party transactions.
8. Digital Products, Documents & Resources
Where a digital product, document, template, research material, training material, or other electronic resource has been delivered or made available to the client, the payment is generally non-refundable, subject to applicable law.
Clients are responsible for reviewing the product or service description before purchase.
9. Mentorship & Scheduled Services
For mentorship, consulting, meetings, calls, or scheduled services, the client is responsible for attending the scheduled appointment and providing the information necessary for the service.
Failure to attend, respond, or participate does not automatically create a right to a refund.
Any rescheduling or replacement session will be subject to the specific terms communicated for that service.
10. Cancellation Requests
A client may request cancellation before a service begins. However, submitting a cancellation request does not automatically mean that a refund will be issued.
If the service has already been started, prepared, scheduled, customized, delivered, or substantially performed, the payment may be non-refundable to the maximum extent permitted by applicable law.
11. Chargebacks and Payment Disputes
Clients are encouraged to contact eCom Texas LLC directly regarding any payment-related concern before initiating a chargeback or payment dispute.
Unauthorized or fraudulent chargebacks may be disputed by eCom Texas LLC using applicable transaction records, invoices, communications, service-delivery records, and other supporting documentation.
Nothing in this section limits a consumer’s rights under applicable law.
12. Exceptions Required by Law
Although eCom Texas LLC maintains a no-refund policy, nothing in this policy is intended to eliminate or restrict any refund, cancellation, chargeback, consumer-protection, or other legal right that cannot lawfully be waived or excluded.
Where applicable law requires a refund or other remedy, eCom Texas LLC will comply with that legal requirement.
13. Refund Decisions
Where a refund is legally required or an exception is expressly approved in writing by eCom Texas LLC, the company may determine the applicable refund amount and method in accordance with the applicable agreement and law.
A verbal statement or informal communication does not modify this policy unless confirmed in writing by an authorized representative of eCom Texas LLC.
14. Client Acknowledgment
Before making a payment, clients are responsible for carefully reviewing:
- Service description
- Pricing
- Scope of service
- Refund & Cancellation Policy
- Terms & Conditions
- Applicable disclaimers
By completing a purchase, the client confirms that they have had an opportunity to review these terms.
FINAL NOTICE
PLEASE BE CAREFUL BEFORE MAKING PAYMENT.
eCom Texas LLC generally operates under a NO-REFUND policy.
ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE UNLESS OTHERWISE EXPRESSLY AGREED IN WRITING BY eCom Texas LLC OR A REFUND IS REQUIRED BY APPLICABLE LAW.
Please make sure you fully understand the service, price, scope, and applicable terms before making payment.